All plans include MMaaS fundamentals: monitoring + incident handling + ticket-based support. Differences are priority and reporting.
| Feature | Starter | Core | Prime |
|---|---|---|---|
| Monitoring + snapshots | ✓ | ✓ | ✓ |
| Ticket-based support | ✓ | ✓ | ✓ |
| Incident handling | Standard | Priority | Priority + escalation |
| Reporting cadence | Monthly | Bi-weekly | Weekly |
| Ops response target | best-effort | faster | fastest |